Q. How do I get paid?

UK - Invoices need to be sent by email (PDF only) to ukp2pvendorinvoices@deloitte.co.uk

Switzerland - Invoices need to be sent by email (PDF only) to chassociateinvoicing@deloitte.ch

An invoice can only be submitted once the timesheet has been approved.

Please have a copy of the approved timesheet attached as one single document included in your invoice, please do not send a separate PDF for your timesheet – use the ‘download to PDF’ option on the approved timesheet within Harbour and attach this within the invoice. Alternatively you can place a screenshot of your timesheet into your invoice.

Please clearly mark invoices:

FAO Tarun Kumar mkkumar@deloitte.co.uk as the Deloitte contact in the Deloitte address section of the invoice itself, including the email address.

Please do not include your manager’s name or email.

Please note, invoices need to be an exact match to the approved timesheet. We are operating to one invoice per timesheet. Failure to do so is likely to delay your payment.

 

Q. How do I check the status of my invoice?

The Finance Service Desk has visibility of the SAP records where your invoice is processed, so they will be able to see exactly where your invoice is. They will be the most appropriate people to reach out to in the first instance FinanceServiceDesk@deloitte.co.uk, +44 20 7007 7777. 

If you have reached out to the Finance service desk and are still unclear, please contact UK, Deloitte UK & CH Associates Finance Support (UK - London) associatefinancesupport@deloitte.co.uk

Alternative contacts are:

UK - UK, Deloitte Associate Programme (UK - London) associateprogramme@deloitte.co.uk

Switzerland - CH, Deloitte Associates (CH - Zurich) chassociates@deloitte.ch

 

Q. I made an error on the invoice I have sent. What should I do?

Please contact UK, Deloitte UK & CH Associates Finance Support (UK - London) associatefinancesupport@deloitte.co.uk . They will ask you to resend the invoice with a new invoice number, for example to 001a if incorrect invoice was 001. You will also need to send through a credit note cancelling out the incorrect invoice. Please refer to the credit note template.

 

Q. I made an error on the timesheet I have submitted. What should I do?

Please Contact:

UK - UK, Deloitte Associate Programme (UK - London) associateprogramme@deloitte.co.uk

Switzerland - CH, Deloitte Associates (CH - Zurich) chassociates@deloitte.ch

 

Q. Will I get confirmation of my payment?

If you include an email in your invoice you will get a remittance advice on the day of payment.

Please note that payments can take 3-5 days to clear depending on your bank.

 

Q. I have submitted my invoice without an approved timesheet, what will happen?

Your invoice will not be processed. Please ensure your timesheet is approved before you send us an invoice, you will need to reach out to your timesheet approver to prompt them if they have not done this. If your timesheet approver is away or needs to be changed please contact:

UK - UK, Deloitte Associate Programme (UK - London) associateprogramme@deloitte.co.uk

Switzerland - CH, Deloitte Associates (CH - Zurich) chassociates@deloitte.ch

 

Q. I need to claim for expenses, but I can’t see the option for them in my timesheet. Should I just invoice anyway?

No. Your invoice will only get approved if it is an exact match to your timesheet.

If you notice that expenses cannot be entered into your timesheet, please contact:

UK - UK, Deloitte Associates Programme (UK - London) associateprogramme@deloitte.co.uk

Switzerland - CH, Deloitte Associates (CH - Zurich) chassociates@deloitte.ch

 

Q. My timesheets are weekly, but I am going to invoice monthly. Is that OK?

No. Timesheets need to be an exact match, we therefore ask that you send one invoice per timesheet.

If you would like to discuss the frequency of your timesheets please contact:

UK - UK, Deloitte Associate Programme (UK - London) associateprogramme@deloitte.co.uk

Switzerland - CH, Deloitte Associates (CH - Zurich) chassociates@deloitte.ch